Preparation of your order:
After receiving your payment, your order will be prepare by our staff with good care, in order for you to receive it in the best conditions.
Concerned by the environment, we try to use (when it is possible) hard cardboard packaging and recyclable tools.
Delivery time of your order :
Order paid by card or with Paypal :
Your order will be prepared as soon as we receive your payment confirmation.
Order paid by check or bank transfert:
Your order will be prepared right after the reception of your payment without delay.
Important: if one of our product is momentarily out of stock, or in case of delivery time extension, you will be contact by our staff in order to tell you the new delivery time and send you the complete order.
Order monitoring :
For the shipments done by La Poste, you can follow your package on coliposte.fr thanks to your package number that has been give to you by email the day of your order posting.
Shipment with SoColissimo by La Poste : France metropolitan, Corse, Andorre et Monaco
For order superior to 90,00€ the shipment is offered. (at home shipment without signature)
(Only for shipment in France)
The delivery times are given by the carriers and are communicated under their responsibility.
We are not responsible in case of shipment delay, especially in case of product loss, severe weather or strike.
Shipment with SoColissimo by La Poste : Europe
ZONE 1 = Germany, Belgium, Luxembourg, Netherlands
ZONE 2 = Austria, Spain, Italia, Ireland, Portugal, United Kingdom
ZONE 3 = Estonia, Hungary, Lithuania, Poland, Czech Republic, Slovakia, Slovenia, Switzerland